About Us

Contact Us

Visit Us

Aviva Building Click here for directions to Aviva

Customer Service Centre

4 Shenton Way
#01-01 SGX Centre 2
Singapore 068807
Our Customer Service Centre is conveniently located between Lau Pa Sat and DBS Building Tower 2.

If you would like to visit your Aviva Advisor,
please call 6827 9933 to make an appointment.

Our Operating Hours:

Mondays - Fridays 8.45am - 5.30pm
Closed on Saturdays, Sundays and Public Holidays

Public Transport Nearest To Our Office:

MRT: Tanjong Pagar or Raffles Place Station
SBS Buses: 10, 70, 97, 100, 107, 130, 131, 162, 186, 196
SMRT Buses: 75, 167, 970, 700

Parking is available at SGX Centre 2.

Carpark Charges:

Mondays - Fridays 7.00am - 5.00pm $1.50 per half hour
5.00pm - 11.00pm $2.50 per entry

 

Customer Hotlines

Customer Service

Hotline: +65 6827 9933
Fax: +65 6827 7480

Individual Health Insurance

Hotline: +65 6827 7788
Email: cs_life@aviva-asia.com

Car, Home and Travel Insurance

Hotline: +65 6827 9966
Email: personal_insurance@aviva.com.sg
Car Insurance Claims & Emergency Breakdown Assistance Helpline: +65 6333 2222
Home Insurance Claims & Emergency Assistance Helpline: +65 6336 5600
Travel Insurance Claims & Emergency Assistance Helpline: +65 6336 5600

Global Solutions

Hotline:  +65 6827 9929
Fax: +65 6827 7900
Email: globalsolutions_sg@aviva-asia.com

Navigator Services

Hotline: +65 6827 7555
Fax: +65 6827 7700
Email: service@navigator-asia.com

Partner Hotlines

Advisor Hotline: 6827 9923
Bancassurance Hotline: 6827 9928
Email: cs_life@aviva-asia.com

Aviva Online (Investments & Life Insurance) IT Helpdesk

Hotlines:

1800 827 9955 (Singapore)
+ 800 6827 9955 (Hong Kong)
+ 65 6827 9955 (Overseas)
Fax: 6827 7700
Email: avivaonline_ITHelpdesk@aviva-asia.com

Operating Hours :

Mondays to Saturdays, 8:00am to 10:00pm
Closed on Sundays and Public Holidays

Email to Us or Call Us

Do you know if your policy is a Life or Individual Health Insurance policy? To see lists of Life Insurance and Individual Health Insurance products, click here.

Make an Enquiry / Provide Feedback to Us

At Aviva, we want you to enjoy remarkable service, every time. We welcome your feedback on how we have served you well or how we can improve on our service. Even if you simply have an enquiry on our products, we will be pleased to help.

You can either contact us via the Feedback and Enquiry form or send us an email at cs_life@aviva-asia.com

Your feedback will receive our immediate attention. We will acknowledge your feedback within 1 business day. While we work towards resolving the matter within 7 business days, we will keep you updated on the progress should we require more time.

Make an Appointment with Us

Our Aviva Advisors welcome the opportunity to meet with you to help identify your insurance needs and explain in detail about how the Aviva range of products can help you to meet your specific needs. To arrange for a meeting, all you have to do is fill in and submit the form to us and one of our Advisors will follow up with you shortly. Submit Form.

Media enquiries

Please contact our agency, Edelman Singapore, at mediaenquiries_sg@aviva-asia.com