Customer Care

Customer Care

If you have questions about your policy, our experts are just a few clicks away. Here you’ll find application forms, answers to Frequently Asked Questions (FAQs), and lots of other helpful information.

Alternatively, contact us by mail, phone or electronic mail for assistance.

  • Car Insurance

    If you need help managing your existing Aviva car insurance policy, click on the appropriate link below.

    FAQs
    Make a Claim
    Manage my Policy
    Contact Us
    Retrieve a Quote

  • Home Insurance

    If you need help managing your existing Aviva home insurance policy, click on the appropriate link below.

    FAQs
    Make a Claim
    Manage my Policy
    Contact Us

  • Travel Insurance

    If you need help managing your existing Aviva travel insurance policy, click on the appropriate link below.

    FAQs
    Make a Claim
    Manage my Policy
    Contact Us

  • Life & Health

    If you need help managing your existing Aviva products or want to apply for a new Life and Health insurance policy, click the appropriate link below.

    Forms
    Make a Claim
    Policy Servicing
    Resources

  • Savings & Investments

    If you need help managing your existing Aviva products or want to apply for a new Savings or Investment Plan, click the appropriate link below.

    Forms
    Make a Claim
    Policy Servicing
    Resources

  • Unclaimed Monies

    We are looking to contact the following policyholders as they have unclaimed monies with us and we have been unable to contact them. If you know any of these people, please ask them to contact us: 6827 9933 or email us: cs_life@aviva-asia.com.

    List of policyholders
    List of policyholders (Navigator) >

  • Aviva Advisors

    Need to speak to someone in Aviva for financial advice? Our Aviva Advisors will be able to provide you with the appropriate financial advice and recommendations according to your needs.

    Who we are
    Contact Us
    Make an Appointment

  • FAQs

    Can't find what you're looking for? You'll be able to access all the FAQs to our suite of Aviva products here.

    FAQs