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Customer Care
If you have questions about your policy, our experts are just a few clicks away. Contact us by mail, phone, or electronic mail for assistance.
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Forms
Use the forms below to apply for reinstatement on a lapsed policy or to request a surrender or partial withdrawal of a policy currently in force. You can also make changes to your investment-linked product funds choices or set up automatic GIRO deductions of product premiums from your bank account.
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Make a Claim
Use these claim forms to start the claims process for your existing Aviva products. If you have any questions, please contact usfor more assistance.
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Policy Servicing
Aviva makes it convenient to pay premiums and manage your policies online. More information on payment options, fees and charges, and other transactions information is available below.
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FAQs
If you need help managing your existing Aviva products or want to apply for a new protection, savings, or investment product, click the appropriate link below. You'll find application forms, answers to frequently asked questions, and lots of other helpful information.
