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Customer Care
Customer Care
At Aviva we’re not just an insurance company, we genuinely care about our customers. This is demonstrated through our exceptional customer care service. If you have any questions about your insurance policy, we are just a few clicks away. Here you’ll find application forms, answers to Frequently Asked Questions (FAQs) and lots of other helpful information.
Alternatively, contact us by mail, phone or electronic mail for assistance.
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Car Insurance
If you need help managing your existing Aviva car insurance policy, click on the appropriate link below.
FAQs
Make a Claim
Manage my Policy
Contact Us
Retrieve a Quote -
Home Insurance
If you need help managing your existing Aviva home insurance policy, click on the appropriate link below.
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Travel Insurance
If you need help managing your existing Aviva travel insurance policy, click on the appropriate link below.
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Life & Health
If you need help managing your existing Aviva products or want to apply for a new Life and Health insurance policy, click the appropriate link below.
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Savings & Investments
If you need help managing your existing Aviva products or want to apply for a new Savings or Investment Plan, click the appropriate link below.
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Unclaimed Monies
We are looking to contact the following policyholders as they have unclaimed monies with us and we have been unable to contact them. If you know any of these people, please ask them to contact us: 6827 9933 or email us: cs_life@aviva-asia.com.
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Policies under the PPF scheme
The Policy Owners' Protection Scheme (PPF Scheme) protects policy owners in the event of a default of a life or general insurer. Aviva Singapore is a PPF Scheme member.
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Aviva Advisors
Need to speak to someone in Aviva for financial advice? Our Aviva Advisors will be able to provide you with the appropriate financial advice and recommendations according to your needs.
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Financial Calculators
Work out all of life’s important numbers using our simple and quick online financial calculators. These calculators are great for a gauge of how much you’ll need in terms of dollars and sense.
Retirement Calculator
Net Worth Calculator
Savings Calculator
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Essential Know-How
Essential Know-How is more than just purchasing your insurance policies. Get information on and learn how to navigate policy procedures.
Making a Claim (MyShield)
Nomination of Beneficiaries
Pre-admission Checklist
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FAQs
When it comes to insurance there’s always lots of questions to be answered. Click here for all insurance FAQs about our suite of Aviva products.