Tick off your travel checklist with us
We've got you covered from missing baggage to speedy crisis-response.
Start with one
Just one company employee needed to start the travel plan.
Up to 190 days of coverage
Your insured employees will be protected up to 190 days for each business trip.
Trip cancellation for any reason*
Receive 50% of the non-refundable deposits or unused travel and accommodation cost you cannot get back.
Only travel policies purchased before 20 Jan 2020 are eligible for claims related to the Novel Coronavirus outbreak.
Claims unrelated to this event remain covered. Subject to our policy terms and conditions.
Click here for more information on Aviva’s coverage of novel coronavirus (COVID-19).
Best experiences come from a well-planned trip
24/7 worldwide assistance, overseas medical coverage and more.
|Key Benefits||Plan 1||Plan 2||Plan 3|
|Accidental death and accidental permanent disablement||S$500,000||S$300,000||S$200,000|
|Medical and accidental dental expenses |
Inclusive of Chiropractor and/or Chinese Physician Expenses up to S$1,000 per accident
|S$1,000,000 ||S$500,000 ||S$300,000 |
|Hospitalisation allowance||S$10,000 ||S$10,000 ||S$5,000 |
|Loss of baggage||S$5,000||S$5,000||S$3,000|
|Emergency medical evacuation and repatriation||Unlimited||S$500,000 ||S$500,000 |
|Trip cancellation||S$10,000 ||S$10,000 ||S$5,000 |
|Cancellation for any reason*||S$5,000||S$2,500||-|
|Change of travelling date or time for any reason*||S$3,000||S$2,000||-|
How to make a claim
Make sure to submit your claim within 7 days of the incident or as soon as reasonably possible
Submit your claim online
When submitting the travel insurance claim online, there are certain documents that will be required in order for your claim to be dealt with quickly and without the need to refer back to you.
Submit original documents
Any claim that requires reimbursements for upfront expenses paid by the insured (medical receipts, purchase receipts, etc.), original documents are required to be submitted with policy number indicated to:
Aviva Travel Insurance Claims, Aviva Ltd.,
4 Shenton Way, #01-01 SGX Centre 2,
Got a question? Call us at 6827 9966
Opening hours (excluding Public Holidays):
8.45am - 5.30pm, Mondays to Fridays
We'll acknowledge receipt
Wait for our acknowledgement email or call within 2 working days. If we need further information, we will get in touch within 7 working days.
24/7 worldwide emergency assistance
Call immediately in case of emergency. Your claim may be affected if you do not contact the Medical Emergency Assistance Service helpline before seeking any emergency medical assistance.
Customer Service Hotline
Mondays to Fridays: from 8:45am - 5:30pm
Weekends and public holidays: Closed
The policy is underwritten by Aviva Ltd.
The information on this page is published for general information only and does not have regard to the specific investment objectives, financial situation and the particular needs of any specific person. You may wish to seek advice from a financial adviser representative before making a commitment to purchase the product. In the event that you choose not to seek advice from a financial adviser representative, you should consider whether the product in question is suitable for you.
Buying a life insurance policy is a long-term commitment. An early termination of the policy usually involves high costs and the surrender value payable, if any, may be less than the total premiums paid. Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs. Full details of the standard terms and conditions of this plan can be found in the relevant policy contract.
Information is as accurate as at June 2020.
This advertisement has not been reviewed by the Monetary Authority of Singapore.