Contact
FESTIVE SEASON CLOSURES
Please be informed that our office will close from 1:00pm on 24 Jan 2020 (Friday) to 27 Jan 2020 (Monday) for Chinese New Year. Business will resume on 28 Jan 2020 (Tuesday). Our Emergency Assistance Helplines will still be available during this period.
From all of us at Aviva, we wish everyone a happy and prosperous Lunar New Year!
Need financial advice?
Our financial adviser representatives are here to help you set your goals. Submit your details and we'll be in touch.
Emergency assistance helplines
Car accident and emergency breakdown
Available 24 hours daily
Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.
Travel and Home emergency
Available 24 hours daily
Customer Service Centre
Reception
Mondays to Fridays: 8:45am – 5:30pm
Weekends and public holidays: Closed
Email: cs_life@aviva-asia.com
Life, Savings & Investment and Retirement
Call
Mondays to Fridays 8:45am – 5:30pm
Weekends and public holidays Closed
Email: cs_life@aviva-asia.com
Request a callback to find out more about our products, or to speak to an adviser.
Accident & Health
Call
Mondays to Fridays 8:45am – 5:30pm
Weekends and public holidays Closed
Email: cs_life@aviva-asia.com
Request a callback to find out more about our products, or to speak to an adviser.
Car, Travel, Home and Personal Accident
For queries about purchasing a policy or about claims.
Call
General enquiry hours:
Mondays to Fridays 8:45am – 5:30pm
Weekends and public holidays Closed
Claim enquiry hours:
Mondays to Fridays 8:45am – 6:00pm
Weekends and public holidays Closed
For claims
For information such as claims amount, negotiation or appeals, please email us at: GI_claims@aviva-asia.com
For immediate information on the status of your travel claims such as a pending offer, or an approved claim, please visit this link.
Need an adviser?
Request a callback to find out more about our products, or to speak to an adviser.
MINDEF and MHA Group Insurance
Need an adviser?
Request a callback to find out more about our products, or to speak to an adviser.
Adviser and Partner hotline
Call
Mondays to Fridays 8:45am – 5:30pm
Weekends and public holidays Closed
Email: cs_life@aviva-asia.com
MyAviva and AvivaOnline IT helpdesk
Singapore
Overseas
Mondays to Fridays 9:00am – 6:00pm
Saturdays 9:00am – 1:00pm
Sundays and public holidays Closed
Need to write to us about your policy?
Please use one of these forms: