Contact us

COVID-19 circuit breaker measures: Insurance is an essential service and Aviva remains committed to serving you. All of our services remain available, except for the closure of our Customer Service Hall to walk-in customers. Find out how you can continue to get service, make a claim or purchase from us online.

For policyholders who are financially impacted by COVID-19, find out how you can apply for a 6-month premium deferment.

How can we help?

Your answers might already be in the options below. Alternatively, you may call our customer care helplines. 

Get financial advice


Our financial advisers are here to help you achieve your financial goals. Leave your details with us to make an appointment with our advisers. 



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For emergency assistance

Our emergency helplines are available for you 24 hours daily.

Car accident and emergency breakdown

+65 6333 2222

Available 24 hours daily

Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.

Travel and Home emergency

+65 6460 9391

Available 24 hours daily

Get in touch

Whether you've got a question about our products or need assistance with your policy, our customer service team is here to help you. Our customer service helplines are available from:

Mondays to Fridays: 8:45am to 5:30pm 
Closed on weekends and public holidays

Health, Life, Savings, Retirement and Investment Plans

+65 6827 9933

Car, Travel, Home and Personal Accident Plans

+65 6827 9966

Navigator services

+65 6827 7555

MINDEF and MHA hotline

+65 6827 8000

POGIS hotline

+65 6827 9939

Main line

+65 6827 7988

Operating from Mondays to Fridays between 8:30am to 6pm.

Locate us

IT Helpdesk