Contact

Emergency assistance helplines

Car accident and emergency breakdown

+65 6333 2222

Available 24 hours daily

Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.

Travel and Home emergency

+65 6322 2022

Available 24 hours daily

Customer Service Centre

Reception

+65 6827 7988

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Email: cs_life@aviva-asia.com                 

Fax: +65 6827 7480

 

4 Shenton Way, SGX Centre 2

#01-01, Singapore 068807

Taxi stand E18

View map

Life, Savings & Investment and Retirement

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Email: cs_life@aviva-asia.com                 

 

Accident & Health

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Email: cs_life@aviva-asia.com                 

 

Car, Travel, Home and Personal Accident

For queries about purchasing a policy or about claims

General enquiry hours

Mondays to Fridays 8:45 – 17:30

Claims enquiry hours

Mondays to Fridays 9:00 - 18:00

Excluding public holidays

For claims

For information such as claims amount, negotiation or appeals, please email us at: GI_claims@aviva-asia.com

For immediate information on the status of your travel claims such as a pending offer, or an approved claim, please visit this link.

MINDEF and MHA Group Insurance

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Navigator Services

Navigator Advisers

+65 6827 9923

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Navigator Clients

+65 6827 7555

Email: service@navigator-asia.com

Fax: +65 6827 7700

MyAviva and AvivaOnline IT helpdesk

Singapore

1800 827 9955

Mondays to Fridays 9:00 – 18:00

Saturdays 9:00 – 13:00

Excluding Sundays and public holidays

Overseas

+65 6827 9955

Adviser hotlines

Financial Advisers

+65 6827 9923

Mondays to Fridays 8:45 – 17:30

Excluding public holidays

Bancassurance

+65 6827 9928