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COVID-19 latest advisory: Our Customer Service Centre is reopening on 15 Jun 2020 for essential services. Visits are strictly by appointment only. READ MORE >>

As we continue to practise safe distancing, find out how you can get our assistance on your policy matters or purchase from us online. READ MORE >>

For policyholders who are financially impacted by COVID-19, find out how you can apply for a 6-month premium deferment. READ MORE >>

How can we help?

Your answers might already be in the options below. Alternatively, you may call our customer care helplines. 

Get financial advice

 

Our financial advisers are here to help you achieve your financial goals. Leave your details with us to make an appointment with our advisers. 

 

 

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For emergency assistance

Our emergency helplines are available for you 24 hours daily.

Car accident and emergency breakdown

+65 6333 2222

Available 24 hours daily

Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.

Travel and Home emergency

+65 6460 9391

Available 24 hours daily

Get in touch

Whether you've got a question about our products or need assistance with your policy, our customer service team is here to help you. Our customer service helplines are available from:

Mondays to Fridays: 8:45am to 5:30pm 
Closed on weekends and public holidays

To reset your password for MyAviva or AOL portals

Health, Life, Savings, Retirement and Investment Plans

Car, Travel, Home and Personal Accident Plans

MINDEF, MHA and POGIS

Navigator services

Main line

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