Contact us
Combination of Aviva Singapore and Singlife: Please click HERE for more information and Frequently Asked Questions (FAQ).
- COVID-19 latest advisory: Our Customer Service Centre is open for essential services. Visits are strictly by appointment only. READ MORE >>
- As we continue to practise safe distancing, find out how you can get our assistance on your policy matters or purchase from us online. READ MORE >>
- For policyholders who are financially impacted by COVID-19, find out how you can apply for a 6-month premium deferment. READ MORE >>
How can we help?
Your answers might already be in the options below. Alternatively, you may call our customer care helplines.
Premium payment
Claim status
Health
Other enquiries
Get financial advice
Our financial advisers are here to help you achieve your financial goals. Leave your details with us to make an appointment with our advisers.
For emergency assistance
Our emergency helplines are available for you 24 hours daily.
Car accident and emergency breakdown
Available 24 hours daily
Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.
Travel and Home emergency
Available 24 hours daily
Get in touch
Whether you've got a question about our products or need assistance with your policy, our customer service team is here to help you. Our customer service helplines are available from:
Mondays to Fridays: 8:45am to 5:30pm
Closed on weekends and public holidays
To reset your password for MyAviva or AOL portals
Health, Life, Savings, Retirement and Investment Plans
Car, Travel, Home and Personal Accident Plans
MINDEF, MHA and POGIS
Navigator services
Main line
Your feedback matters
Locate us
Our customer service centre is located at:
4 Shenton Way, SGX Centre 2
#01-01, Singapore 068807
Taxi stand E18
Our operating hours:
Mondays to Fridays: 8:45am to 5:30pm
Closed on weekends and public holidays
Our customer service centre at SGX Centre 2 is open for essential services strictly by appointment only. Give us a call to book an appointment.