Contact
Emergency assistance helplines
Car accident and emergency breakdown
+65 6333 2222
Available 24 hours daily
Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.
Travel and Home emergency
+65 6322 2022
Available 24 hours daily
Customer Service Centre
Email: cs_life@aviva-asia.com
Fax: +65 6827 7480
Life, Savings & Investment and Retirement
Email: cs_life@aviva-asia.com
Accident & Health
Email: cs_life@aviva-asia.com
Car, Travel, Home and Personal Accident
For queries about purchasing a policy or about claims
Call
+65 6827 9966
General enquiry hours 08:45 – 17:30
Mondays to Fridays (excluding public holidays)
Claims enquiry hours 09:00 – 18:00
Mondays to Fridays (excluding public holidays)
For claims
For information such as claims amount, negotiation or appeals, please email us at: GI_claims@aviva-asia.com
For immediate information on the status of your travel claims such as a pending offer, or an approved claim, please visit this link.
MINDEF and MHA Group Insurance
Navigator Services
Email: service@navigator-asia.com
Fax: +65 6827 7700
MyAviva and AvivaOnline IT helpdesk
Singapore
1800 827 9955
Overseas
+65 6827 9955
Mondays to Fridays 09:00 – 18:00
Saturdays 09:00 – 13:00
(Excluding Sundays and public holidays)
Adviser hotlines
Financial Advisers
+65 6827 9923
Bancassurance
+65 6827 9928
Mondays to Fridays 08:45 – 17:30
(Excluding public holidays)
Email: cs_life@aviva-asia.com
Need to write to us about your policy?
Please use one of these forms