Home insurance

Protect the place where your heart is

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There's no place like home sweet home

Keep your property and its contents covered for theft and damage

3 plans to choose from

Pick what suits your budget and your needs.

Emergency hotline 24/7

Call us whenever you have home insurance woes and need help.

Do everything online

Buy direct and amend or renew your policies without hassle.

Who needs Home Insurance?

Anyone who needs coverage for the property they're living in and everything in it

Homeowner

Ensure your property is well-protected

A good home contents insurance plan covers everything from household to personal items and even your pedigree pet in case of fire, flood, theft, explosion, bursting water pipes or vehicle impact, especially for those who live in a landed property. In case you are wondering, home insurance is separate from the HDB Fire Insurance Scheme and covers different things.

Landlord

Renting out your home?

Having a good home contents insurance plan protects both you and the tenant against damages that may occur to your house. Do note that certain risks such as malicious or deliberate damage by tenants are not covered under the policy.

Tenant

Protect yourself from liability

If your landlord has not taken out a home contents insurance policy and does not intend to, you may wish to consider purchasing one. This protects you against being liable for damage expenses to the property and also helps to insure your own items in the home.

We insure your home for these and more

Choose the right plan to match the home & lifestyle you have

Summary of Cover Home Lite Home Home Plus
Household contents such as furniture, domestic appliances, crockery and utensils, clothing, audio visual equipment, clothing, jewellery, PC and laptops
S$35,000
S$50,000 S$100,000
Renovation, fixtures and fittings
S$75,000
S$100,000
S$100,000
Personal legal liability (any accidental bodily injury or damage to third party property caused by you in your home)  S$250,000
Alternative accommodation costs (as a direct result of any of the insured perils)  S$12,000
(Subject to a maximum amount of S$1,000 per week for up to 12 weeks)
Accidental glass breakage
Nil
S$500 S$500
Loss of personal money or credit cards 
Nil S$500 S$500
Loss of personal papers (includes replacement costs if any)
Nil Nil S$500
Accidental death of pedigree dog or cat
Nil Nil S$500
Perils covered: fire, flood, theft, earthquake & lightning, explosion, bursting or overflowing of water pipes or household apparatus, vehicle impact, riot, strike or civil commotion Included

We cover your valued home contents

Protection for the things you love

Audio & visual equipment

Up to S$1,500 per item

Camera

Up to S$1,500 per item

Domestic appliances

Up to S$100,000

Clothes

Up to S$100,000

Jewellery

Up to S$1,500 per item

PC & laptop

Up to S$1,500 per item

Built-in wardrobe

Up to S$100,000

Aircon

Up to S$100,000

Level up your cover

Need enhanced coverage? Consider these add-ons when you buy

Bicycles

Cover up to S$300 for loss or damage to one bicycle.

Family Personal Accident

Cover up to S$50,000 for your family for accidental injury or death.

Food in freezers

Cover up to S$500 for loss or damage to food stored in a freezer.

Identity theft

Cover up to S$2,500 for expenses incurred by you as a result of identity fraud. 

Replacement locks

Cover up to S$500 if keys to the lock are lost or stolen.

All options package

All of the riders at a discounted price!

How to make a claim

Make sure to submit your claim within 7 days of the incident or as soon as reasonably possible

1
Download your claim form here

Home insurance claims form

Submit your claim form via email with the necessary attachments to us if there are no original documents required.

Original documents means medical / purchase receipts. We will keep you informed should we require original documents beyond receipts.

2
Return it to us by email

GI_claims@aviva-asia.com

Make sure to include any supporting documents, such as police reports or receipts. 

To submit original documents, post it to us at this address:
Aviva Home Insurance Claims, Aviva Ltd.,
4 Shenton Way, #01 - 01 SGX Centre 2,
Singapore 068807

Got a question? Call us at 6827 9966.

Opening hours (excluding Public Holidays):
8.45am - 5.30pm, Mondays to Fridays

3
We'll acknowledge receipt

Wait for our acknowledgement email or call within 2 working days. If we need further information, we will get in touch within 7 working days. 

Got any questions?

Do I qualify for Aviva Home insurance?

If you are a Singapore resident with a NRIC or FIN who owns or rents a property in Singapore and are aged between 18 and 70 years old, you can purchase Aviva Home Insurance.

What is the difference between Home Lite, Home and Home Plus?

Cover included for all home policies includes:

  • Loss or damage in the home by an extensive list of causes such as fire, flood, theft, earthquake and lightning, explosion, bursting or overflowing of water tanks or domestic appliances, riot strike or civil commotion and vehicle impact to home contents and/or any improvements or additions to your home (renovations).
  • Your personal legal liability for any legal actions against you arising from accidental injury, death or loss to property that you are responsible for.
  • Alternative accommodation costs if your home is damaged by any of the causes listed and as a result cannot be lived in.

Home and Home Plus policies also include cover for:

  • Accidental breakage of fixed glass.
  • Loss of personal money, credit and debit cards.

Home Plus policies also include cover for:

  • Loss of personal papers such as ID cards, driving licence, title documents etc.
  • Accidental death of a pedigree cat or dog.

For more information, download the Policy Document here.

What type of household contents am I covered for?

You will be covered for items such as:

  • Furniture
  • Domestic appliances
  • Crockery & utensils
  • Clothing
  • Linen(s)
  • Audio & visual equipment*
  • Cameras*
  • Clothing
  • Jewellery*
  • Personal computers & laptops*

* Subject to a single article limit of S$1,500 and not one single claim for valuable items and personal belongings exceeding 15% of the total sum insured as shown on the policy schedule.

Can I pay by monthly instalments?

Yes, if your premium is at least S$300 you may pay by monthly instalment under Instalment Payment Plan (IPP) through your UOB, DBS and POSB VISA / MasterCard Credit Card for any new business or renewal application. Note that debit cards are not accepted.

What is your emergency phone number?

Call 6322 2022 for our emergency home claims helpline.

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Contact us

Customer Service Hotline

+65 6827 9966

Mondays to Fridays, excluding public holidays from 08:45 to 17:30

Emergency Home Assistance

+65 6322 2022

Our emergency hotline is open 24/7.