Travel insurance

25% off single trip with code TRAVEL25

To

Cover for single and annual multi-trip

Whether you're looking for an individual, group or family cover – we've got you covered.

Seamless claims experience with PayNow

Receive your claims payout via PayNow.

Unlimited medical expenses coverage*

Unlimited coverage for overseas medical claims.*

Travel inconvenience

We cover trip cancellation for any reason1.

*Only available for Travel Prestige plan.
1Only available for Travel Prestige and Plus plan.

Choose the right travel insurance

Decide between a single travel insurance for your one-off holiday(s) or be insured with an annual travel insurance to be covered for any trips within a year.

Single trip insurance

Covers your single trip for up to 182 days abroad.

Suitable for family holiday, honey moon and long trips.

If you're only planning to travel twice or thrice a year, getting a single trip plan will make more economic sense. For example, a one-time dream vacation and a short getaway around Asia, then a single trip is probably the best choice.

Annual multi-trip insurance

Covers unlimited trips for a year, each trip will be covered up to 90 days.

Suitable for frequent holiday-goers and your regular weekend getaway.

If you're planning to travel to more than two countries (e.g. Singapore > Peru > Singapore > France > Singapore) frequently, the annual multi-trip cover would be a more economical solution than purchasing a new plan each time you travel.

What does our Travel Insurance cover?

Whether you choose the single or annual multi-trip option, you'll be covered for the plan you picked.

Travel Lite

Our plan includes accidental death & disability, overseas medical expenses and more.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyers points
  • Rental vehicle excess1
    S$1,000
  • Loss of baggage2
    S$3,000
  • Accidental death & disability
    S$50,000
  • Overseas medical expenses
    S$250,000
  • Personal liability
    S$250,000
  • Trip interruption - Change of trip itinerary
    S$1,000

Travel Plus

Greater and flexible coverage that covers whims like changing travel dates.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyers points
  • Rental vehicle excess1
    S$1,500
  • Loss of baggage2
    S$5,000
  • Accidental death & disability
    S$100,000
  • Overseas medical expenses
    S$2,000,000
  • Personal liability
    S$1,000,000
  • Trip interruption - Change of trip itinerary
    S$2,000
  • Trip cancellation for any reason3
    S$5,000
  • Change of travelling date for any reason3
    S$2,000

Travel Prestige

Premium protection that also safeguard you against unauthorised transaction.

  • 24/7 Emergency travel assistance
  • Loss of frequent flyers points
  • Rental vehicle excess1
    S$2,500
  • Loss of baggage2
    S$8,000
  • Accidental death & disability
    S$500,000
  • Overseas medical expenses
    Unlimited
  • Personal liability
    S$2,000,000
  • Trip Interruption - Change of trip itinerary
    S$3,000
  • Trip cancellation for any reason3
    S$5,000
  • Change of travelling date for any reason3
    S$3,000
  • Unauthorised use of credit card
    S$1,000

Footnotes

Add-ons for extra protection

Need enhanced coverage? Consider these add-ons when you purchase our travel plan.

Winter sports

Hit the slopes knowing that you're fully guarded. Stay protected against accidental injury and cover your winter sports equipment against loss, theft and damage.

Extreme water sports

Be covered against accidental injury and illness when you do water sports like wakeboarding, deep-sea diving (up to 40 metres) and more.

Golf holiday

Protect your golf equipment against accidental loss, theft or accidental damage during your golf game. 

Overseas wedding & photoshoot

Have the time of your life knowing that we cover your wedding accessories, ceremonial attire, loss of wedding photo album and more.

Travel promotions

We make sure that you're getting the best deals in town with these special savings.

25% off single trip

Valid until 25th Aug 2019.

Use TRAVEL25

30% off for MINDEF & MHA policyholders

For policyholders' family members too. T&C apply.

Get a quote

How to make a claim

Make sure to submit your claim within 7 days of the incident or as soon as reasonably possible.

1

Submit your claim online

When submitting the travel insurance claim online, please ensure that the necessary documents are submitted to facilitate the claim process and avoid any unnecessary delay.

Visit this link to submit

2

Submit original documents

Any claim that requires reimbursements for upfront expenses paid by the policyholder (medical receipts, purchase receipts, etc.), original documents are required to be submitted with policy number indicated to:

Aviva Travel Insurance Claims, Aviva Ltd.,
4 Shenton Way, #01-01 SGX Centre 2,
Singapore 068807

Got a question? Call us.

3

We'll respond quickly

Wait for our acknowledgement email or call within 2 working days from the time we receive your claims submission. If we need further information, we'll get in touch within 7 working days. 

Once your claim is approved, an email will be sent to you. Your claims payout will be paid via PayNow within 1 to 2 business days.

Make sure that your PayNow account is registered under your NRIC in order to receive the payment successfully.

Otherwise, the bank will mail you a physical cheque.

Got any questions?

Do I qualify for Aviva Travel insurance?

How far in advance should I purchase single trip insurance?

Help, my bags are lost/damaged/have been stolen. Must I inform the police?

Are there are restricted countries?

What is the difference between Individual, Family and Group Package?

Contact us

Customer service hotline

+65 6827 9966

General enquiry hours:

Mondays to Fridays 8:45 – 17:30

Weekends and public holidays Closed

Claim enquiry hours:

Mondays to Fridays 8:45 – 18:00

Emergency Travel Assistance

+65 6460 9391

Available 24 hours daily