How our claim process works
Find out how our claim process works and get in touch with our claim experts to get your claim started. Alternatively, you may contact your preferred Financial Adviser Representative to help you with your claim.
For individual life or health policyholder, select the policy that you want to make a claim.
Call us at +65 6827 9933 for us to help you through the death claim process.
Accident & Disability claim
Make a claim for MyAccidentGuard or disability related claim.
Critical illness claim
Make a claim for cases related to early, intermediate or severe stage critical illness.
For policyholders of MyShield and MyHealthPlus to make a health insurance claim.
Long-term care claim
For ElderShield or MyCare/MyCare Plus policyholders to make a claim.
General insurance claims
For claims related to your car, travel, home and personal accident policies.
For Motor insurance policyholders to make a claim.
For Home insurance policyholders to make a claim.
Personal Accident claim
For Personal Accident Lite/Standard /Plus policyholders to make a claim.
Find out more on how to make a travel insurance claim here.
Corporate insurance claims
Corporate plan claim
Find out how to make a claim or manage your corporate plans here.
For advisors, brokers, and HR personnel to manage Aviva corporate plans.
For corporate insurers to submit a claim with ClaimConnect via the portal or mobile app.
Find out how to make a claim for a commercial policy.
MINDEF & MHA claims
MINDEF & MHA insurance claim
For MINDEF and MHA policyholders of Aviva to make a claim.
Public Officers Group Insurance Scheme (POGIS) claims
For Public Officers Group Insurance Scheme (POGIS) policyholders of Aviva to make a claim.