Make a claim

Find out how to get in touch

How our claim process works

Find out how our claim process works and get in touch with our claim experts to get your claim started. Alternatively, you may contact your preferred Financial Adviser Representative to help you with your claim.

Individual claims

For individual life or health policyholder, select the policy that you want to make a claim.

Death claim

Call us at +65 6827 9933 for us to help you through the death claim process.

Accident & Disability claim

Make a claim for MyAccidentGuard or disability related claim.

Critical illness claim

Make a claim for cases related to early, intermediate or severe stage critical illness.

Health claim

For policyholders of MyShield and MyHealthPlus to make a health insurance claim. 

Long-term care claim

For ElderShield or MyCare/MyCare Plus policyholders to make a claim.

General insurance claims

For claims related to your car, travel, home and personal accident policies.

Car claim

For Motor insurance policyholders to make a claim.

Home claim

For Home insurance policyholders to make a claim.

Personal Accident claim

For Personal Accident Lite/Standard /Plus policyholders to make a claim.

Travel claim

Find out more on how to make a travel insurance claim here.

Corporate insurance claims

Corporate plan claim

Find out how to make a claim or manage your corporate plans here.

EBConnect

For advisors, brokers, and HR personnel to manage Aviva corporate plans.

ClaimConnect

For corporate insurers to submit a claim with ClaimConnect via the portal or mobile app.

Commercial claim

Find out how to make a claim for a commercial policy. 

MINDEF & MHA claims

MINDEF & MHA insurance claim

For MINDEF and MHA policyholders of Aviva to make a claim.