Public Officers Group Insurance Scheme (POGIS) claims

How to make a claim

Follow the steps below to submit your claim

Complete the claim form

  • Download the relevant claim form from the library below.
  • Complete the form and gather the documents required for the submission.

Refer to the "Claims Procedures at a Glance" (the cover page of the Claim Form) for information on the documents required.

Submit your claim online

Send us the complete set of relevant claim documents via email at pogis_claims@aviva-asia.com and we will acknowledge your electronic claim submission within 2 business days.

Get in touch with our team

If you are still unsure, you may email us or contact us at:

Hotline: +65 6827 9939

Opening hours (excluding Public Holidays):
08:45am - 5:30pm, Mondays - Fridays

Form Library

Download the relevant forms that you'll need

Death Claim Form Download
Critical Illness / Early Critical Illness Claim Form Download
Total & Permanent Disability / Partial & Permanent Disability / Terminal Illness Claim Form Download
Doctor's Statement for Total & Permanent Disability and/or Terminal Illness Claim   Download

Contact us

POGIS Claim Hotline

+65 6827 9939

Mondays to Fridays, excluding public holidays from 8:45 to 17:30