Aviva COVID-19 premium relief measures

We're here to support you through this challenging period

We hope that our COVID-19 premium deferment programme has helped to ease our customers’ financial burden in some way while giving them the assurance of having protection when it matters most. As Singapore’s economy slowly recovers, we’re heartened to see many customers paying their deferred premiums in full as well as fewer new applications for premium deferment.

From 1 April 2021, we’ll no longer be accepting new applications and requests for extension of premium deferment unless customers are facing exceptional challenges due to the COVID-19 pandemic. Approval is on a case-by-case basis where we’ll assess your individual circumstances. If approved, your premium deferment will be extended for up to 6 months or until 31 December (whichever is earlier).

Apply for a deferment or an extension of deferment period

Only available for customers who are still greatly affected by the COVID-19 pandemic.

 

Other ways to keep your policy

If you're not eligible for premium deferment, there are alternative premium relief options you can consider depending on your policy's eligibility.

Frequently Asked Questions

Got a question? Find your answers in our FAQ section. 

For premium deferment or an extension of your deferment period

Only available for customers who are still greatly affected by the COVID-19 pandemic. 

How to defer your premium payment for the first time

How to apply for an extension of your current deferment period

Frequently asked questions

1. What’s this programme about?

2. How can I check my premium due date to verify if I am eligible to apply for the premium deferment?

3. What are the supporting documents needed?

4. Is interest chargeable during the premium deferment period?

5. If I have multiple Aviva policies, can I apply a premium deferment for all of them?

6. How will I be notified on the outcome of the application?

7. If I am on GIRO/credit card, will premium continue to be deducted during the premium deferment period?

8. If I am using CPF Medisave and Cash to pay for the premium of my health policy, will deduction from the CPF Medisave continue during this premium deferment period?

9. What do I need to do after the end of the premium deferment period?

10. How can I pay the deferred premiums?

11. What happens if the deferred premiums are not paid at end of the premium deferment period?

12. Is my policy coverage affected during the premium deferment period?

13. Can I claim during the premium deferment period?

Information is correct as at 1 April 2021.