Privacy Policy

Overview

The Company is a member of the Aviva Group. We will use your personal details and information we obtain from other sources to provide you with our goods and services, for administration and customer services, to analyse your preferences, and to ensure that the content, services and advertising we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. We may need to share your information with service providers and agents for these purposes. We may disclose personal data in order to comply with a legal or regulatory obligation. We use cookies to collect information about how this Website is used. We use this information to improve how the Website caters for your needs and to identify any technical problems.

Cookies are small bits of data that are stored by your browser. You can accept or decline cookies by modifying the settings of your web browser. Further details are available in the Company's Cookie Policy or for further information about how to disable cookies in your browser please visit the About Cookies Website.

When you visit our Website, we may also log your IP address, a unique identifier for your computer or other access device.

If you have provided your personal details to a member of the Aviva Group or its business partners, the data protection notice given to you at the time will continue to apply and you may therefore be marketed to under the terms of that notice.

The Internet is worldwide and if you are visiting this Website from outside Singapore your visit will necessarily result in the transfer of information across international borders. By visiting this Website and communicating electronically with us you are consenting to these transfers.

If you provide us with information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data including sensitive personal data, and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed.

We link to a wide variety of other websites and we display advertisements from third parties on our Website. We are not responsible for the content or privacy policies of these websites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these websites or advertisers nor are we authorised to make representations on their behalf.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. To do this please write to us at the following address:

For Aviva Ltd customers: 
Aviva Ltd - Customer Services 
4 Shenton Way , SGX Centre 2 
#01-01, Singapore 068807 
Tel: 6827 9933 
Fax: 6827 7480

For Navigator Investment Services Ltd customers: 
Navigator Investment Services Ltd - Customer Services 
4 Shenton Way , SGX Centre 2 #01-01, Singapore 068807 
Tel: 6827 7555 
Fax: 6827 7700

For quality control and training purposes, we may monitor or record your communications with us. The data protection notice may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

For information on Aviva's personal data protection policy, please visit https://www.aviva.com.sg/en/pdpa/